DATA DELETION POLICY
At Sara777, user privacy and data protection are important priorities. This Data Deletion Policy explains the process for requesting permanent removal of user accounts and related information from the Sara777 platform, including the website and Android application. When users submit a deletion request, they understand that some information may be retained for a limited period if required for legal compliance, security purposes, or regulatory obligations.
1. Requesting Account & Data Removal
Users can submit a request to delete their account and associated data through the following options:
- By selecting the Delete Account option available inside the Sara777 application (where applicable)
- By sending a verified deletion request through the Support or Help section of the Sara777 platform
Each request is carefully reviewed and verified to maintain account security and prevent unauthorized actions.
2. Information Removed After Deletion Request
Once the deletion request is verified and approved, Sara777 will permanently remove eligible information from its active databases, including:
- User details such as name and registered mobile number
- Account profile information
- Login records and user activity details
- Uploaded files or documents, if available
- Payment and transaction information, except data that must be preserved under legal requirements
Data deletion is performed using secure procedures designed to protect user information.
3. Information That May Be Stored Temporarily
In some circumstances, Sara777 may retain limited information when necessary for valid business, legal, or security reasons, such as:
- Transaction records required for accounting, taxation, auditing, or legal purposes
- Information required to identify and prevent fraud, misuse, or suspicious activities
- Data needed to meet applicable legal and regulatory requirements
Any retained information is securely protected and is not used for advertising, promotional, or marketing purposes.
4. User Verification Before Deletion
To protect accounts from unauthorized deletion requests, Sara777 may require users to complete an identity verification process before approving data removal. Verification may include:
- Confirmation of the registered mobile number
- Verification of account ownership details
This verification process ensures account security and protects user information.
5. Data Deletion Timeline
After successful verification, account deletion requests are normally completed within 30 days. If additional time is required due to technical requirements, legal obligations, or security reviews, users will be notified through the official Sara777 support channels.
6. Results of Account Deletion
After the deletion process has been completed:
- The Sara777 account access will be permanently removed
- Associated personal information and account details will be deleted
- Deleted information cannot be restored or recovered
Users should confirm that they no longer need account access before submitting a permanent deletion request.
7. Contact & Customer Support
For any questions regarding account deletion or this Data Deletion Policy, users can reach the Sara777 support team through the official Help or Support section available on the platform. Sara777 is committed to maintaining transparency, responsible data handling, and strong privacy standards for all users.